Privacy Policy

PRIVACY POLICY

Last Updated: May 20, 2025

This Privacy Policy explains how VoidHosting.vip ("we," "us," or "our") collects, uses, and protects your information when you use our web hosting and related services (the "Service"). By accessing the Service, you agree to this policy.

1. Definitions

  • Account: Your unique VoidHosting.vip user account.

  • Service: Web hosting, domains, and related services provided by VoidHosting.vip.

  • Personal Data: Information that identifies you (e.g., email, IP address).

  • Cookies: Small files stored on your device to enhance Site functionality.

  • Service Providers: Trusted third parties assisting in service delivery (e.g., payment processors).

2. Data We Collect

Personal Data

When you register or use our Service, we may collect:

  • Email address

  • Billing/payment details

  • Contact information

  • IP address & device data

Usage Data

Automatically collected via cookies and analytics tools:

  • Browser type, pages visited

  • Timestamps, session duration

  • Server logs (for security and diagnostics)

3. How We Use Your Data

We use your information to:

  • Provide and maintain the Service.

  • Process payments and prevent fraud.

  • Communicate updates, security alerts, or promotional offers (opt-out available).

  • Improve Service performance and customer support.

  • Comply with legal obligations.

4. Data Sharing

We may share your data only in these cases:

  • Service Providers: Payment processors (Stripe, PayPal), data centers, or support tools.

  • Legal Compliance: If required by law (e.g., court orders).

  • Business Transfers: During mergers or acquisitions (you’ll be notified).

We never sell your data to third-party advertisers.

5. Cookies & Tracking

We use:

  • Essential Cookies: For login and security.

  • Analytics Cookies: To improve user experience.

  • Persistent Cookies: To remember preferences (e.g., language).

You can disable cookies via browser settings, but some Service features may not work.

6. Data Retention & Deletion

  • We retain Personal Data as long as your Account is active or needed for legal/compliance reasons.

  • Request deletion via Account Settings or by contacting us.

7. Security

We implement industry-standard measures (SSL encryption, firewalls) but cannot guarantee 100% security. You are responsible for safeguarding your Account credentials.

8. Children’s Privacy

Our Service is not for users under 13. We delete any unintentionally collected minor data upon verification.

9. Third-Party Links

Our Site may link to external services (e.g., cPanel, WHMCS). Review their privacy policies separately.

10. Changes to This Policy

We’ll notify you of updates via email or Site notices. Continued use after changes implies acceptance.

11. Contact Us

For questions or data requests:
Email: [privacy@voidhosting.vip]
Address: [Your Legal Address, if applicable]

12. Jurisdiction

Data is processed in Germany, compliant with EU GDPR. By using the Service, you consent to this transfer.

This version is concise, avoids redundancy, and aligns with hosting industry standards. Key updates:

  • Clarified data collection purposes (e.g., server logs for security).

  • Explicit no-data-selling commitment.

  • Streamlined cookie explanations.

  • Added EU GDPR compliance for international users.